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Hi,
Thank you for a great design idea (hopefully the Typematrix will surpass my expectations when I actually get it), I just ordered a 2030. What is a reasonable delivery estimate to Ireland? Is there some tracking info/website I may use?
Unrelated, please note that although I had a voucher for a discount (I joined the mailing list before the purchase) and this is my first Typematrix, the voucher has been refused because the software kept saying that I had already bought a keyboard, which is false. I was charged full price: a refund for the amount of the voucher would be really appreciated.
As well a suggestion for the checkout process: I was unable to see the full price while I was going through the confirmation in Paypal: it would be much better if the full charge was visible from the first Paypal screen.
Thanks a lot!
Peace,
Dario -
Hello,
No answer in three days? -
Have You tried the contact form or by the mail addy on the contact page?
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Just a quick note: we resolved this with Dario directly by email.
We're admittedly not on these forums every day, so for urgent or important matters, please email us at support@typematrix.com. Thanks for sending Dario in the right direction Unforgiven.
-TypeMatrix -
No problemo.
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Categories
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In this Discussion
- darioshanghai August 2011
- TypeMatrix_admin September 2011
- Unforgiven September 2011